What is your return policy2019-06-19T19:23:34+00:00



Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hz15793@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hz15793@gmail.com and send your item to 550 Cochituate road suite 25, East Wing, Framingham, MA, 01701, United States.

To return your product, you should mail your product to 550 Cochituate road suite 25, East Wing, Framingham, MA, 01701, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Where are your packages shipped from?2019-05-24T23:28:15+00:00

All our products ship from our warehouse from Massachusetts,MA

Do you offer loyalty points or reward points, gift certificates, etc.?2019-05-24T23:20:41+00:00

Yes. We do offer reward points

What payment methods do you accept?2019-05-24T05:11:00+00:00

Our payment methods include Wechat pay, Alipay, visa/MasterCard, PayPal.

Do you ship packages internationally?2019-06-05T05:36:31+00:00

Our Website only covers domestic shipping in the USA. If you are an international buyer, please place an order on our Amazon site.

How long does it take you to process an order before it is dispatched?2019-05-24T04:54:22+00:00

It should take within 3 business day.

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